For Legacy Systems
- Minimum of three CopperTree devices per BLN
- Devices will need to be directly installed to the panels via a serial cable
- Devices still need an outbound internet connection
- An additional device installed for load balancing for every 100 TECs beyond 150
- The panels must be telnet enabled
- User account setup on all panels with same privileges as “low” account
- The baud rate for the MMI port should be set to 9600 or higher (115200 is preferred)
- The baud rate for the MMI port should not be lower than the bus’ baud rate
For Siemens Apogee IP Enabled Systems
- One CopperTree device per 18 FLN panels is recommended
- Please provide CopperTree with the following:
- The number of BLNs (building level networks)
- BLN subnet(s)
- Installation location identification is required (panel name/physical location)
- User account should be set up on all panels with the same privileges as “low” account
- The panels must be telnet enabled
- Communication between the K-Link and Panels should have Port 23 enabled
Preparation Process
To prepare for your CopperTree service and ensure a quick and easy installation please complete and return the Onboarding Packet provided by your CopperTree account representative.
Device Requirements
- Provide an IP address list for all siemens panels on the network.
- Provide CopperTree with the field panels’ MSTP logs:
- Log in to any of the BACnet field panels with the technician terminal.
- Type H (Hello).
- Type low (Username).
- Type low (Password).
- Type a (Application).
- Type n (flNdevice).
- Type m (Mstp).
- Type l (Log).
- Hit enter again.
- Copy everything that gets printed on the screen to notepad and send it to us.
Example MSTP Log:
>MSTP Device name : ------------------------------ 09/24/2019 TUE MSTP LOG REPORT 10:11 ------------------------------------------------------------------------------- Search for <*> "Field panel" MSTP Device Name Application Device Master Number Status Instance NetNum MAC Status ------------------------------------------------------------------------------- "440300" MS.CAV.RM307Z YES 15992 -N- 440326 4403 26 -N- MS.CAV.RM307Z.1 YES 15991 -N- 440327 4403 27 -N- MS.CAV.RM312Z YES 15992 -N- 440309 4403 9 -N- MS.CAV.RM312Z.1 YES 15991 -N- 440310 4403 10 -N